Located in the centre of the city, Melbourne Visitor Hub at Town Hall is close to the retail, dining and laneways for which Melbourne is revered. City Ambassadors can help plan your time in Melbourne and share the secrets only a local would know.The Hub offers: local knowledge and personal insights about Melbourne guides, brochures and maps installations inspiring exploration of the city public transport information free wi-fi and connectivity to tourist websites. Location Melbourne Town Hall 90-130 Swanston Street Corner Little Collins and Swanston streets Melbourne 3000 Disability access Street-level access. Please contact us if you would like further information. Teachers and school groups Please note that all school groups (whether accompanied by a teacher or not) are required to make a booking prior to visiting the Melbourne Visitor Hub at Town Hall.